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How Users Can Delete Their Account from the Mobile App

This process allows users to delete their account independently from the app.

Teresa Calvo avatar
Written by Teresa Calvo
Updated over a year ago

To delete their account, users should follow these simple steps:

  1. Log in to the app using their credentials.

  2. Click on their username at the bottom of the screen.

  3. Select "Delete My Account."

⚠️ Important: Users can only delete their account if the option "Allow users to create/delete an account" is enabled in your platform's settings under the Users section. Additionally, they must ensure they have no upcoming bookings, active or paused memberships, or outstanding payments.

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